Account

Delete Your Account

Public account deletion information for BinderPlug users who can or cannot access the mobile app.

If you can log in, use Settings in the BinderPlug app first. The web request path is for users who cannot access the app or need to submit an account request before deletion.

What happens

What deletion does

  • Authenticated in-app deletion requires password confirmation.
  • The account is anonymized rather than every related record being hard-deleted.
  • Active trades are cancelled.
  • User cards are removed from the active Binder.
  • Sign-in sessions are revoked.
  • Share Binder links are revoked.
  • Saved Traders records involving the account are hidden from active views.
  • Profile, contact, location, push, and avatar fields are anonymized or cleared.

Retention

What may be retained

Some anonymized Trade, feedback, report, security, fraud-prevention, integrity, backup, and legal records may be retained. This page should not be read as a promise that every record is immediately or permanently erased.

Deletion request form

We verify control of the relevant email before any account action. The response will not reveal whether an account exists.

Complete verification before submitting.